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Crisis Resource Centers

Crisis Resource Centers (CRCs) are community-based psychiatric crisis-intervention programs that provide recovery-focused assessment, stabilization, psychosocial groups and peer support. The CRCs are an innovative, highly personalized response to people experiencing a crisis precipitated by mental illness, substance abuse or the challenges of living in hard economic times. The CRCs are a 24/7 community based alternative to an emergency room or inpatient hospitalization.

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A look inside CRC West

In 2021, the Centers for Independence opened a third Crisis Resource Center, or CRC, joining its two other Milwaukee locations.

Tour CRC West

of people in Wisconsin with a mental illness will not get treatment each year

of people at intake at the CRCs who have a case manager

of people at discharge from the CRCs who have a case manager

will be diagnosed with a mental illness or disorder at in their lifetime.

U.S. adults live with a mental illness.

What We Offer

CFI’s Crisis Resource Centers are an innovative, highly personalized response to people experiencing a crisis precipitated by mental illness, substance abuse or the challenges of living in hard economic times.

The community based CRCs offer a 24/7 alternative to emergency room or inpatient hospitalizations and provide:

• recovery-focused assessment
• psychosocial groups and peer support
• timely access to mental health care
• a trauma-informed approach to care
• telehealth and telepsychiatry services
• follow-up care
• evidence-based methods
• access to behavioral and primary health care, and ancillary services such as housing, personal care, employment, and benefits coordination
• care in a home-like setting

CRCs, an award-winning program

CFI’s Crisis Resource Centers was a 2019 and 2010 Biztimes Health Care Heroes award recipient in the behavioral health category.

The award honors an individual or an organization for its leadership, commitment and care on behavioral health issues.

It's like a family; a family that really cares about you.

‐ Steven Hunt
CRC client

A look into behavioral health

Centers for Independence offers all of the behavioral health services that may be needed for adults living with mental illness, addiction, or chronic health conditions. Watch Jen and Cameal's story to see the positive impact this organization creates.

Watch Jen and Cameal's story

Contact Info & Locations

Office Hours

Monday through Friday: 7:30 a.m.-4:30 p.m.
Phone: 414-476-9675
Fax: 414-476-9615
Email: info@cfihope.org

Crisis Resource Center-South

2057 S. 14th St., Milwaukee, WI 53204

Crisis Resource Center-North

5409 W. Villard Ave., Milwaukee, WI 53218

Crisis Resource Center-West

5566 N. 69th St. Milwaukee, WI 53218