Staff standing outside in front of Crisis Resource Center

MCFI, Whole Health Clinical Group to open 3rd Crisis Resource Center

By Candace Romano, Associate Director of Marketing

MILWAUKEE (Dec. 18, 2019) - The Milwaukee Center for Independence and its affiliate Whole Health Center Group proudly announces plans to open a third Crisis Resource Center on Milwaukee’s northwest side.

The third center will provide an additional 10 beds to serve those in psychiatric crisis as the need for 24/7 stabilization services continues to grow in the community.

The site for the new center is a vacant rectory owned by the Milwaukee Archdiocese at 69th Street and Silver Spring Avenue. An opening date has yet to be determined.

This new site is supported by both the Milwaukee County Behavioral Health Division and Milwaukee Health Care Partnership, who are committed to connecting people in a mental health crisis to life-saving resources.

The third center comes at a critical time in the history of Milwaukee area’s mental health community, as Milwaukee County Behavioral Health Division is redesigned and psychiatric emergency centers are closed.

MCFI’s first Crisis Resource Center opened on Milwaukee’s south side to serve an increasing number of people experiencing a crisis precipitated by mental illness, trauma, substance use or the challenges of living in hard economic times.

The need only increased and, in 2014, a second CRC opened on the city’s north side. Together, the two CRCs serve about 1,200 people each year.

Both sites are the only community based centers in Milwaukee County, offering options to unnecessary and costly psychiatric hospitalizations and incarcerations.

The CRCs are considered pioneers in the mental health care field, and they are committed to transforming how services are delivered to this at-risk population to produce better outcomes.

The model of care the CRCs deliver has been successful: In 2018, 34% of CRC clients self-referred to the center, indicating they are seeking support before experiencing a mental health crisis, and clients report a 50% decrease in mental health symptoms from admission to discharge.

The centers are a program of Whole Health Clinical Group, a division of MCFI, which has provided life-changing programs to people with disabilities and disadvantages for more than 80 years. For more information, please visit